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Short answer: customs and import for devices differ by country, so we can't give a single answer. What our policy says is that duties and local import taxes on international shipments are paid by the recipient.[7]

Customs and import for devices: what to know

  • Before you order: check with your country's customs office or a licensed customs agent about importing a wellness device with a heating element.
  • Delivery time includes customs clearance and is estimated at 7 to 21 business days from shipping.[7]
  • Electrical rating: check your mains voltage and plug. The Classic 3.0 is rated 110 to 230 V; the Dominator and Power PRO 220 to 240 V.[2][3][4]
  • Ask us: we'll tell you what documents we can supply with an order; email info@iteracare.in.[7]

This is general information, not legal or customs advice.

Sources

  1. Prife iTeraCare, Incredible Classic 3.0
  2. Prife iTeraCare, Premium Dominator
  3. Prife iTeraCare, Power PRO
  4. Prife iTeraCare, Shipping policy

Written by the Prife iTeraCare team and last reviewed on 10 October 2026. This is general information, not medical advice, and it does not replace your doctor or physiotherapist. A session is a wellness experience, not a medical treatment.

Book a free session and see iTeraCare for yourself at our Anna Nagar centre.